We have created this email privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.

Why did you receive an email from us?

If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future ("opt-in"), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.

How we protect your privacy

We use security measures to protect against the loss, misuse and alteration of data used by our system.

Sharing and Usage

We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.

How can you stop receiving email from us?

Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the instructions at the end of any email.

Our Guarantee

Our products are guaranteed to be in good working order, or you may send it back to us for repair/replacement.

BREWTREE SYSTEMS & KETTLES -Please Note: Because the brewtree systems are hand crafted, there will be variances from the manufacturing operation that don't affect the fit of the components or the overall performance of the system, and are normal in the course of the production cycle. We guarantee the overall performance of the brewtree system to brew World-Class Beer. We do not warrant the systems for normal aesthetic variances caused by the manufacturing operation. If a part is damaged In-transit, you must email us immediately. You can also provide clear photo's of the item from several angles via email to expedite the replacement.

We cannot replace parts that have normal manufacturing variances not affecting the operation or assembly of the brewtree.

We will work with you if there is a problem with equipment you receive and will send you a replacement or repair your item. You will need to ship the item to us at YOUR cost, and we will return it repaired/replaced at OUR cost.

Return Policy:

Our products are guaranteed to be in good working order, or you may send it back to us for repair/replacement. Your packing slip will indicate where you need to send your return. In general, though, you may return merchandise to: 6093 Garden Towne Way Orangevale, CA 95662 If you have any questions regarding your order, please feel free to contact us at: customerservice@brewtree.com